Chordiant Decision Management Decisions, decisions The success of a business depends upon the quality of the decisions it makes at each customer contact. AI · Big Data · Business Architecture · Business Intelligence · Business Process · Business Re-Design · Business Rules · Case Studies · Decision Automation. What is Chordiant Decision Management? Chordiant decision management in short CDM, is a suite of business applications which drive.

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From Wikipedia, the free encyclopedia. So, you know you’re making the right offer to the right customer. Emerging technologies such as mobile and social computing have created new and unique opportunities to reach a new generation.

Decision Solutions Consulting Group. Gartner delivers the technology-related insight you need to make the right decisions, every day.

Chordiant Decision Management – PDF

Business process management suite nanagement Pegasystems will acquire Chordiant to gain CRM market share, a steady stream of maintenance revenue and valuable predictive analytic and outbound marketing capabilities. Increasing marketing campaign profitability with predictive analytics Executive report Increasing marketing campaign profitability with predictive analytics Table of contents Introduction Sales success through optimised processes from branch to head office.

Operations Prompting call center representatives with the most suitable offer; Benchmarking performance of salesmen, branches, intermediaries; Selecting cases for fasttrack treatment or special investigation. Currently, regulations for customer data are looser. The business that can dfcision and implement a personalized management strategy for each customer has the means of ensuring that the most suitable decisions are made in accordance with its overall objectives.


How will a prospect or customer respond to a specific offer? Management Optimizing channel and product design; Standardizing customer handling across divisions; Assessing the risk and value in acquired portfolios.

Chordiant Decision Management

Features of DDS are listed below. It audits the quality of the data, infers what is missing, and uses advanced data mining techniques, including genetic algorithm optimization, to produce powerful and reliable predictive Proprietary Info-Tree models as well as conventional Regression and Decision Tree models, creating an intelligent, user-aware automated data mining process.

Become a Client Log in Become a client. If you use Chordiant’s marketing and real-time decisioning products, expect to benefit from Pegasystems investments in product futures.

This paper was produced in part More information. Balance collections with retention for each customer. Sage CRM provides powerful tools for. Increasing marketing campaign profitability with Predictive Analytics Highlights: Understanding the customer lifecycle 4.

With the industry’s largest client services More information. A winning and proven strategy More information. A blueprint for success Executive summary An ongoing transfer of financial responsibility to end customers has created a whole. This page was last edited on 15 Septemberat Total Intelligence Financial-Clarity All the insights you need to help grow your business Total Intelligence For almost 30 years we ve been providing excellent database management to the UKs Financial Sector.

To use this website, you must agree to our Privacy Policyincluding cookie policy. Experience a new world of interaction Do more. The success or failure of predictions, strategies and rules can be assessed, and Decision Monitor highlights when changes need to be made. Today marketers are challenged by their colleagues in sales to increase More information. Subscribe To Posts Atom.


With the industry’s largest client services. It becomes much More information. Customer Care Identifying the factors that drive dormancy, non-renewal and exit; Targeting retention offers at those likely to leave within 3 months.

Pegasystems Strengthens Its CRM Presence by Acquiring Chordiant

Using reporting and data mining techniques to improve knowledge of subscribers; applications to customer profiling and fraud management Using reporting and data mining techniques to improve knowledge of subscribers; applications to customer profiling and fraud management Paper Jean-Louis Amat Abstract One of the main issues of operators More information.

How to increase Marketing Efficiency to Gain and Retain Customers How marketing automation and CRM can help a midsized business consolidate data, improve customer information, streamline marketing efforts. How likely is the customer to defect to a competitor?

Discover how Chordiant’s process-driven solutions can help your service-oriented business improve productivity, reduce operational costs and increase revenues. Supply Chain Supply Chain. Nevertheless Chordiant’s Decision Management and Visual Business Director products provide a powerful real-time predictive decisioning engine that complements Pegasystems’ rules and complex event processing CEP capabilities.